Contact Us
Address
1115 Sidney Baker
Kerrville, Texas 78028
Contact
Opening Hours
Monday - Saturday
10:00 am – 6:00 pm
Sunday
Open April 7 10 am to 6 pm
RETURNS & EXCHANGES POLICIES
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Returns and exchanges are allowed within 30 days from the purchase date.
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Original sales receipt must accompany items for return or exchange.
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No returns or exchanges are allowed on layaways.
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Jewelry and watches must be unaltered and in new saleable condition with all original certificates, papers, and packaging.
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Gift returns can only be exchanged with the same terms as
original purchased items. -
No returns or exchanges are allowed on custom designed items.
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Exchanges must be for amount of purchase or more.
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Returns may take up to 21 days for processing.
IMPORTANT DISCLAIMER AND LIMITATION OF LIABILITY REGARDING DIAMOND LABORATORY GRADING REPORTS
A Diamond Laboratory grading Report ("Report") is an independent third-party opinion regarding the quality of a diamond. While such Reports are based upon quantifiable standards, a certain level of subjectivity is always inherent in the diamond grading process. Moreover, the standards that the various diamond laboratories use are not uniform. Accordingly, American Brilliant Diamonds, LLC ("Diamonds") transmittal or use of any such Report should not and does not imply "Diamonds" agreement with or endorsement thereof.
FURTHER, "DIAMONDS" MAKES NO REPRESENTATION OR EXPRESS WARRANTY, AND DISCLAIMS ALL IMPLIED WARRANTIES, WITH RESPECT TO THE DIAMOND LABORATORY GRADING REPORTS ACCOMPANYING OR APPLICABLE TO THE DIAMONDS THAT IT SELLS, OR THE ACCURACY THEREOF. IN NO EVENT SHALL "DIAMONDS'' OR ANY OF ITS EMPLOYEES OR AGENTS BE LIABLE TO A CUSTOMER OR ANY OTHER THIRD PARTY FOR ANY LOSS, DAMAGE OR EXPENSE, OR ANY CONSEQUENTIAL, INCIDENTAL,INDIRECT, EXEMPLARY, STATUTORY, SPECIAL, OR PUNITIVE DAMAGES RESULTING FROM AN ERROR IN OR OMISSION FROM, OR THE ISSUANCE OF, USE OF, OR RELIANCE UPON, A REPORT, REGARDLESS OF WHETHER OR NOT THE CUSTOMER OR SUCH OTHER THIRD PARTY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.